How to test ROG Ally X for dead pixels
The ROG Ally X runs Windows 11, so you have full browser access for dead pixel testing. Load the dead pixel test tool above directly in Edge or Chrome on the Ally X and run it full-screen. The Ally X's 7" 1080p IPS display at 315ppi makes individual pixels small — test at maximum brightness with the screen 20–30cm from your face.
Cycle through all six colours: white, black, red, green, blue, and grey. Dead pixels appear as fixed dots at the same location regardless of the background colour. For stuck pixels (bright red, green, or blue dots), try the stuck pixel fix tool for 15–20 minutes before filing a warranty claim — IPS stuck pixels occasionally respond to rapid colour cycling.
What a dead pixel looks like on ROG Ally X
The ROG Ally X uses a 7" 1080p IPS LCD panel at 315ppi — the highest pixel density of any mainstream gaming handheld. At 315ppi, individual pixels are small, but the close viewing distance during handheld play means dead pixels are still clearly visible on light backgrounds.
On an IPS LCD panel, a dead pixel appears as a fixed dark dot — consistently visible on all light and dark backgrounds. This differs from OLED dead pixels, which are only visible on bright backgrounds. A rog ally x dead pixel near the centre of the screen is distracting during gaming; an edge pixel is easier to ignore.
ASUSdead pixel warranty — what's covered
ASUS covers the ROG Ally X under a 1-year limited warranty from the purchase date. Manufacturing display defects are covered; physical damage is not. ASUS does not publish a specific dead pixel threshold for the Ally X — coverage is evaluated per case by the support team.
To file a claim:
- Go to asus.com/support and locate your Ally X by serial number. Open a support case under Display Issue.
- ASUS will request a photo or video of the dead pixel on a solid white background. Screenshot a full-screen white display from within Windows (or use the dead pixel test tool above) and take a photo of the screen with your phone.
- ASUS typically routes Ally X warranty claims through repair rather than advance replacement. Turnaround is usually 1–2 weeks. Keep your original packaging.
The ROG Ally X retails at $799.99 — ASUS treats it as a premium product and is generally accommodating with display defect claims compared to budget products, but outcomes still vary by support agent.
How to fix a dead pixel on ROG Ally X
Dead pixels on the IPS LCD display are a hardware failure and cannot be fixed by software. The stuck pixel fix tool is worth running first for bright coloured pixels — if the dot is black and unresponsive to colour cycling, it is a dead pixel and requires a warranty claim or repair.
The ROG Ally X display is not user-replaceable without specialist tools. Out of warranty, contact ASUS for a paid repair estimate — display replacement on the Ally X typically costs $150–250 at an authorised repair centre. Given the $799.99 retail price, a paid display repair is cost-effective compared to replacing the unit.