DeadPixelDevice.pro

Kobo Clara Dead Pixel — Test, Fix & Warranty

Clara BW & Clara Colour — 6" E-Ink Carta 1300 / Kaleido 3

🟡 DEPENDS ON CAUSE

Kobo Clara is covered by a 1-year limited warranty. Dead pixel coverage depends on the number of defects and your region. A single dead pixel may be at the support agent's discretion.

Act within: Contact Kobo support at help.kobo.com within 1 year

Contact: Kobo help.kobo.com or regional phone support

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How to test Kobo Clara for dead pixels

Use the dead pixel test tool above. The Kobo Clara BW uses E-Ink Carta 1300 at 300 ppi — test on white and black. The Colour variant uses Kaleido 3 — also test on solid red, green, and blue.

What a dead pixel looks like on Kobo Clara

On the 6" E-Ink panel, a dead pixel is a tiny permanent dark dot. At normal reading distance, a single pixel is barely perceptible — but users with keen eyesight will notice it in smooth, light-coloured backgrounds.

Rakuten Kobodead pixel warranty — what's covered

Kobo's warranty policy applies. See the dead pixel warranty guide for Kobo's full coverage terms.

How to fix a dead pixel on Kobo Clara

E-Ink dead pixels cannot be fixed by software. Contact Kobo support for a warranty claim, or consider upgrading to the Clara Colour for the improved Kaleido 3 display.

FAQ

What's the difference between Kobo Clara BW and Clara Colour for dead pixels?+
The Clara BW uses standard monochrome E-Ink Carta 1300. The Clara Colour adds a Kaleido 3 colour filter layer. Dead pixels can occur in either layer on the Colour model — meaning they may appear as dark or as a discoloured speck.